OUR PLEDGE TO YOUR PRIVACY
AIA Insurance Inc.
values the trust of our customers, the grower associations we
represent, and their members who purchase insurance. We are committed to the responsible management, use, and
protection of personal information pertaining to our customers with which we may
come in contact in the course of our business. We must collect and/or be apprised of a certain amount of
personal information to service insureds and to administer our business. This notice describes our policy regarding the collection and disclosure
of personal information pertaining to individual insureds.
- Personal information, as used in this notice,
means information that identifies an individual personally and is not
otherwise available to the public. It
includes personal financial information such as credit history, income,
financial benefits, policy, or claim information. It also includes personal health information such as individual
medical records or information about an illness, disability, or injury.
- We collect personal information to support our
normal business operations. We
may obtain personal information such as name, address, income, payment
history, or credit history directly from the customer, from customer-related
transactions, and from third parties, such as a consumer-reporting agency.
- Our employees have access to personal
information in the course of doing their jobs, which includes underwriting
policies, paying claims, developing new products, or advising customers of
our products and services.
- We may share general information with the
business or farm association in which you are a member, and for which we
collect dues. We have
agreements with the Grower Trusts and the participating associations that we
will not sell personal financial information to parties not affiliated with
our marketing group.
- To service our customers and administer our
business, we may share information with unaffiliated third parties,
insurance companies, insurance agents or brokers, administrators and service
providers, as permitted or required by law. In addition, we may share personal financial information with
unaffiliated third parties who are assisting us by performing services or
functions, such as conducting surveys, marketing our products or services,
or offering financial products or services under a joint agreement between
us and one or more financial institutions. Prior to sharing personal financial information with unaffiliated
third parties, except as described in this policy, we will give affected
customers an opportunity to direct that such information not be disclosed.
- We disclose personal health information only
with proper written authorization from you, or as otherwise permitted or
required by law.
- We use manual and electronic security procedures
to maintain the confidentiality and integrity of personal information in our
possession and guard against its unauthorized access. Some techniques we employ to protect information include locked
files, user authentication, encryption, firewall technology, and the use of
detection software. We are
responsible for identifying information that must be protected, providing an
adequate level of protection for that data and granting access to protected
data only to individuals who must use it in the performance of their
job-related duties. Employees
may include termination.
- We will continue to follow this policy regarding
personal information even when a customer relationship no longer exists.